COVID-19 Updates

Find official resources here

COVID-19 Updates

Feature
City Hall

COVID-19 Updates

 

JUMP TO:

 

The City of Terrace is committed to ensuring citizens are kept informed of the COVID-19 pandemic. We are taking direction from the federal government, provincial government, Northern Health, and the BC Centre for Disease Control in order to do our part to help minimize the spread of this virus. This includes recommendations for physical distancing, mask use, and immunization, among other measures.

 

Latest News

April 7, 2022:

In line with the latest PHO orders, the City of Terrace will be removing the Vaccine Card requirement for our ​recreation facilities as of Friday, April 8. Activities including swimming, gym use, and fitness classes will no longer require proof of COVID-19 vaccination. Additionally, gatherings such as weddings and parties held in our facility will no longer be subject to Vaccine Card requirements.

Please stay home if you’re feeling unwell and remember to practice good hygiene including handwashing, covering your mouth when you cough or sneeze, and maintaining physical distancing as desired.

Check the current provincial restrictions

 

March 11, 2022:

As of today, March 11, 2022, masks are no longer mandatory in City-operated facilities due to the latest changes from the PHO. Please be aware that Vaccine Card requirements are still in place in our recreation facilities until that order is lifted on April 8. 

Please be considerate and respectful of others: wearing masks in public indoor settings is a personal choice that some may continue to make. Businesses and event organizers may also continue to require masks on their premises if they choose to do so. Please be kind and courteous of the choices of our fellow community members. 

 

February 15, 2022: 

Indoor and outdoor gathering restrictions will be lifted as of February 16, at 11:59 pm. Therefore, at our facilities, starting on February 17, the following changes will occur: 

  • Recreation programs, fitness, aquatics, rinks, tournaments: Return to full capacity, with no physical distancing, and no spectator restrictions. This means the TDAC gym will be allowed to have full capacity again, with pre-booking no longer required.  
  • Indoor organized gatherings (receptions, parties): Return to full capacity, with no requirement to remain seated or maintain physical distance. And you can dance again! It’s a fantastic time to book your wedding or birthday party, so give us a call—250-615-3000. Please note we will not be able to accommodate birthday parties at the pool until February 26. 
  • Indoor ticketed seated events (sports, theatre): Returns to 100% capacity, with no requirement to remain seated. 
  • Outdoor organized gatherings: Return to 100% capacity. 

Please remember: all indoor activities listed above still require proof of vaccination until April 8, 2022. Please continue to do your part to follow guidelines, including simple things like staying home when you’re feeling unwell and washing your hands.

 

 

 

VACCINE INFORMATION AND RESOURCES

To get a first or second vaccine, or a booster, please book an appointment.

  Get started here  

 

Other vaccine-related resources:

 

See all City of Terrace news

Business News

 

 

 

City Facilities Status - Updated April 7, 2022, at 9:30 am

Facility Status How to stay in touch
City Hall Open to the public.

Phone: 250-635-6311

Email: cityhall@terrace.ca

In person:  

8:30 am–4:30 pm

Please do not visit our facilities if you have COVID-19–related symptoms. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Fire Department Administration Office Closed to the public with limited in-person access on request.

Phone: 250-638-4734

Email: firehall@terrace.ca

In person: Please call or email first if possible; in-person meetings will be limited.
Sportsplex

Fitness classes are available.

Public Skating is available.

Phone: 250-615-3000

Email: pr@terrace.ca

In person: 

8:30 am–4:30 pm

As of April 8, 2022, the Vaccine Card is no longer required to enter the Sportsplex. Learn more here.

Please do not visit our facilities if you have COVID-19–related symptoms. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Terrace & District Aquatic Centre

Pool and gym use are available.

 

Phone: 250-615-3030

Email: pr@terrace.ca

In person:

8:30 am–4:30 pm

As of April 8, 2022, the Vaccine Card is no longer required to enter the Sportsplex. Learn more here.

Please do not visit our facilities if you have COVID-19–related symptoms. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Public Works/Development Services

Open to the public.

Phone: 250-615-4000

Email: pw@terrace.ca or developmentservices@terrace.ca

In person: 8:30 am–4:30 pm

Please do not visit our facilities if you have COVID-19–related symptoms. Plexiglas shields and floor markings have been installed to keep both staff and visitors safe while completing transactions. Hand sanitizer is available inside the door.
Emergency Services (fire, police, EMT) Unaffected. Please call 9-1-1 for emergencies.

 

Frequently Asked Questions – Updated April 7, 2022, at 9:30 am

General Questions

Can I visit the City of Terrace offices in person?
All City facilities are currently open.

Staff members are also available to assist you by phone and email. Please check https://www.terrace.ca/city-hall/department-contacts for a list of all contact information. If you’re not sure who to call, please call our main switchboard at 250-638-4700 and we will point you in the right direction.

 

 

Mayor and Council

Can I attend Council Meetings and Committee of the Whole Meetings?
Yes, the public is permitted to attend our meetings in person. We also continue to use Microsoft Teams to allow members of the public to take part in our meetings. To view all the current options for participating in person or virtually, click here.

We will continue to review our open meeting procedures to ensure best efforts are continuing to be met. If you have any concerns or suggestions regarding open meeting procedures, you are invited to contact Alisa Thompson at athompson@terrace.ca or 250-638-4721.

 

 

 

Economic Development and Business Support

What is the City doing to support local businesses?
To respond to local business needs and help businesses navigate through and make use of available opportunities, the City of Terrace established the Terrace & District Economic Response Team along with the Terrace and District Chamber of Commerce, Community Futures 16/37, Kermodei Tourism, and the Regional District of Kitimat-Stikine, with input from the Terrace Downtown Improvement Association. Learn more in the news release and also in our main business support section.

Where can I find information about business support available at the federal, provincial, and community level?
Check our business support page for a great list of business supports.

 

 

Leisure Services

Are the pool and gym open?
The Terrace & District Aquatic Centre is open for drop-in swim visits. The gym at the Terrace & District Aquatic Centre is open for drop-in sessions. Learn more here.

What in-person fitness classes are available?
Indoor fitness classes are available at the Sportsplex (click here for details).

Is there a way to participate in fitness classes online?
Some of our instructors posted videos online earlier in the pandemic. Click here for our fitness videos page.

Is skating available?
Skating activities have concluded for the season. Check here for our fall schedule later this year.

    Can I use City sports courts?
    Outdoor sports courts are now open for the season; they are open from 9 am–9 pm daily.

    Are playgrounds open?
    Municipal playgrounds are open, including George Little Park, Kin Park, and more.

    Is the splash park open?
    The splash park is closed for the season, but will reopen in the spring from 11 am to 8 pm.

    Are memberships or punch cards available for the Sportsplex or Terrace & District Aquatic Centre?
    Memberships are available for the Terrace & District Aquatic Centre. Punch cards are not. Learn more here.

    Are swimming lessons available?
    Swimming lessons are periodically available; check here for details.

      Can I book a campsite at Ferry Island?
      Ferry Island is now accepting reservations for the 2022 season. Camping starts on April 29, 2022. Please visit the Ferry Island Campground page to learn about camping, trails, and more.

       

       

      Other Community Topics

      How do I book a vaccine appointment?
      To get a first or second vaccine, or a booster, please book an appointment. Get started here. 

      I have a health-related question. Can you help?
      The City of Terrace is only able to answer questions regarding City operations during the coronavirus pandemic. Reliable information regarding recommendations and health tips can be found on the BC Centre for Disease Control’s website. Orders, notices, and guidance from the Province are available on their respective website, found here. You can also view Northern Health's many resources for local information.

      How is BC Transit affected by mask mandates?
      Masks are no longer required on BC Transit buses across the province, but other safety policies remain in place. Check their website for information.

       

       

      Resources

      For the most up-to-date information, please use the following resources:

      Government of BC:

      BC Centre for Disease Control:

      Northern Health:

      Government of Canada:

      First Nations Health Authority:

      Provincial Organizations:

      To speak to someone: