Freedom of Information (FOI) requests are handled by Administration at City Hall.

► Click here to learn when you need to do an FOI request and when you don't

If the information you are seeking is routinely available, it may be available on our website, or you may request it by email.

If the information you are seeking is not routinely available by the department, an official FOI request for records must be made in writing (emails are acceptable) requesting the records. You may choose to submit your request using the form supplied by the Freedom of Information and Protection of Privacy Act. Make sure to describe the records as precisely and specifically as possible. Please specify if you want to receive copies of the records or to view the records in person.

Freedom of Information Request Form

Deliver, email, mail, or fax your written FOI request to the following:

Corporate Officer
City of Terrace
3215 Eby Street
Terrace, BC V8G 2T8

Phone: 250.638.4721
Fax: 250.638.4777
Email: rmattiuz@terrace.ca

The City may charge fees for the costs of providing applicants with records. Requests requiring research or for information requiring more than three hours to locate, will be charged at an hourly rate of $36.00/hour (billable in 15-minute increments, after the first three hours), plus the applicable photocopying rates if copies are made.