11:30am, Wednesday, January 29
Water services should be back to normal. If you are still experiencing low water pressure, please call Public Works at 250-615-4021. Thanks to everyone for your patience while we worked to resolve the issue!

4pm, Monday, January 27
Crews continue to work on fixing the main water line and resolving the issue. We hope to have it resolved by Wednesday and will provide another update at that time. Thank you for your understanding. 

1pm, Sunday, January 26
No change at this time. Next update expected Monday evening. We appreciate your patience and cooperation. 

10am, Sunday, January 26
Please restrict water use until further notice. We are aware the issues have started to affect other parts of town. Staff continue to work on resolving the problem and we will continue to provide updates.

1:30pm, Saturday, January 25, 2025
We are aware of water pressure issues in The Horseshoe and Little Bench (Birch Hill) areas. Please be patient as crews work to fix this. 
We will provide updates as we get more information. Thank you!

6:15pm, Saturday, January 25, 2025
If the water coming from your tap is a bit brown, flush it through until it’s clear. It’s safe to drink and use.  if it it’s taking a while to clear, we suggest flushing it through the bathtub.