Snow Removal

No parking on streets from November 15 to April 1

Under Street and Traffic Bylaw No. 1313-1993, every street, boulevard, alley, and highway in the City of Terrace is designated as a snow removal route, and parking on them is prohibited during the winter months, from November 15 to April 1. Any vehicle that impedes snow removal and/or road maintenance work on any snow removal route may be towed.

Plowing in residential areas can occur at any time of the day or night. Snow clearing operations in the downtown area are typically carried out between 10 pm and 6 am.

In addition, it is illegal for anyone to place ice or snow from any private property, parking lot, or entrance way onto City right-of-way as it impedes traffic, creates drainage problems, buries fire hydrants, and interferes with routine snow plowing. Under this bylaw, you may be fined for doing so.

Thank you in advance for your cooperation.

View Policy No. 43 - Snow and Ice Control

Help Us Keep the Sidewalks Clear

Please place your refuse carts at the end of your driveway and not on the sidewalk. They can get in the way of our sidewalk plowing machine.

(Plus, they make it difficult for those using mobility devices, pushing strollers, etc. to get past at any time of the year, so please help those folks out by keeping your carts off the sidewalk year-round!)

November 2024 - Exemptions to no parking rule for sections of streets close to the hospital

To alleviate some of the parking challenges around the hospital anticipated throughout the next few months, the on-street parking ban (in effect until April 1, 2025) will not be enforced from 6am to 10pm daily on sections of Haugland Avenue and Tetrault Street. Please be aware that some parking restrictions still apply. City Council made the resolution on Monday, November 25, 2024, to not enforce the ban of on-street parking on these snow removal routes during this this time.

Snow Removal Financial Assistance Program

Snow Removal Program For Seniors or Physically Challenged Citizens

QUALIFICATIONS

City of Terrace Council has authorized a windrow and driveway snow removal program for senior citizens and physically disabled homeowners with costs incurred from hiring a service provider to remove snow from their driveways.

To qualify, the applicant must meet the following criteria:

Own and occupy the property on which the application is made.
Be 65 years of age or more at the date of application OR be permanently confined to a wheelchair, restricted to the permanent use of crutches or braces, or otherwise be permanently disabled in such a way as to restrict physical mobility.
Not have any able bodied persons under the age of 65 residing at this property.
Not have claimed a credit on any other property for the same winter season.
Not live in a condominium dwelling whereby all snow removal is the direct responsibility of the condominium corporation.

Medical Information

The physically disabled applicant (under 65) must provide one of the following:

Medical proof from a Canadian Regulated Health Practitioner using the attached medical form, or
A copy of the Accessible Parking Permit issued by SPARC.

Qualifying applicants of a residential property can receive a rebate of 50% up to a maximum of $250.00 per winter (subject to demand).

Applicant must submit the completed Application Form to the City before being eligible for this program.

To receive a rebate, the applicant must fill out the Reimbursement Form and ensure signatures and/or receipts are obtained from their service provider.

If you meet all five (5) criteria listed above, fill out the application form and send it to the City of Terrace, Public Works Department.

Get the Application for Snow Removal Program for Seniors or Physically Challenged Citizens

Snow Removal FAQs

Click below for frequently asked questions about snow removal in the City of Terrace.

Our fleet consists of:
- 3 plow trucks
- 1 2-ton pick-up plow
- 2 loaders (1 with snowblower attachment)
- 2 graders
- 2 sidewalk plows
Our Roads and Drainage crew of 15 people completes winter road maintenance activities. They are scheduled strategically during winter months to provide as close to 24/7 coverage as possible.
It would be very expensive to remove the windrow from the ends of the City’s several thousand driveways. Our equipment plows snow to the right-hand side of the road, which is the most economical way to clear the streets.

Assistance for removing the windrow left across driveways is available to seniors. Details are available above, or click below for the application form.

Get the Application for Snow Removal Program for Seniors or Physically Challenged Citizens
Our level of service has increased in recent years, but roads are still our number 1 priority. Ideally, we would have sidewalk plows coordinating with plow trucks to ensure they aren’t working against one another, but due to the differing speeds of these pieces of equipment (plow trucks typically 30 km/h, sidewalk plows 10-15 km/h) it would not be efficient.

Since sidewalk equipment is slower and lighter than plow trucks and graders, it results in more time required and more compact snow left on the sidewalks than on streets.
The Ministry of Transportation and Infrastructure (MOTI)'s maintenance contractor is responsible for plowing the arterial highway that passes through Terrace (highway 16), including the Sande Overpass. City of Terrace crews maintain the sidewalks along this route. This does create a challenge with coordinating our efforts. We do our best to monitor the arterial highway condition and send our sidewalk machine out after the highway has been cleared.

The Sande overpass is narrow and difficult for our machines to access. If snow or ice builds up along the railings, it becomes unsafe for our sidewalk plow; instead, we send the grader to clear the sidewalk with its wing during the night.
In order to clean the downtown streets and parking lanes, the streets need to be empty of parked cars and traffic. Because graders only plow to the right, they must plow against traffic to pull the snow from the curb to the centre of the street, effectively blocking the street during that operation. The large windrows of snow left in the middle of the street are later hauled away (again at night) by loaders and trucks to snow dumps.